Vijay Nair

Review of Royal Lancaster Hotel

I did group booking and online link didn't work fr...

I did group booking and online link didn't work from India so I told them I will pay by card once I check in.. to my shock my card had limit of transaction and group booking amount was way bigger than the daily amount of transaction. Not only front desk executive steffainni but the management staff went beyond the limits to co operate me this fiasco ... I really appreciate the way they helped me. Good place and very good people.