Mark Hsieh Review of HERE
Very bad service experience. The salesman is arrog...
Very bad service experience. The salesman is arrogant and unfriendly. For my 150K mileage maintenance, the first quote is $1.1K, what a huge high price. I ask for a reason why, and get an really unpleasant respond. Then went down to $750 without any clear explanation. I ask for a price list for each item listed to set the priority. I get the feedback is " NO one did ask like you do" The Salesman said "I have done service for hundred people, no one complained like you" What an arrogant attitude!! Can Toyota salesman know how to to communicate with your customer? I have done my car maintenance at Toyota Sunnyvale for 10 years. I have made up my mind never and ever go to Toyota Sunnyvale. Toyota Sunnyvale is a place with pricey service and unfriendly service man.
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