B

B Bartlett

3 years ago

Unfortunately we do not have such good experiences...

Unfortunately we do not have such good experiences with St. Jansdal. A few years ago, when my husband broke his leg, they clearly found himself in emergency room. Because it wouldn't be broken until they saw the scan. Then suddenly everything had to happen (because it was indeed broken). When my husband got two colic attacks this year through kidney stones, it was all easily done. First some pills, then a syringe. Well, go home. The next day he had a violent attack and had to go to the emergency department again. There he continued to faint, but we were told by the lady behind the glass "that they were doing their utmost, but yes .. it was busy". Eventually his kidney turned out to be completely swollen and he had to undergo emergency surgery. Which in the end just took hours. This was followed by a very bad communication whereby one department said this and the other said that. So often we have not known where we stand. And then again this morning try to make an appointment with the jaw chin. 20 minutes on the line because I had to have a direct appointment with the department. Then I just get the appointment department again and they want to put me through again. Well no thanks, I'll chew on my cheek. Man, man ... I am not easily someone who leaves a bad review online. But you just make a mess of it so often. Unfortunately I also hear it from many others around me, including sisters (from other hospitals) who say that St. Jansdal has a very bad name among the hospitals. Unfortunately.

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