I have stayed here for many years and I feel the q...

I have stayed here for many years and I feel the quality of the Hotel, the quality of the food and the welcom to long-standing customers has defiantly taken a downward spiral. Don't get me wrong the rooms are comfortable but look very, very tired. The in-room entertainment was probably cutting edge in 2010 as was the decor. I orderd room service, had a great pot of tea but no fresh milk, also had a bottle of beer but nothing to open it with. And the Club Sandwich ended up in the bin as it was the worst I had tasted. There are other Crowne Plaza's in near by that put Marlow to shame at every level.