My friend's daughter was hit by a car crossing the...

My friend's daughter was hit by a car crossing the street n she was taken to CHA. Once she arrived she was checked over by a nurse, but it was 3hrs later before she ever got xrays, scans, bloodwork n spoken to a doctor, who only spoke w/her for a total of 20mins.
After 5hrs later she was told that she would require surgery to repair her broken left leg n 3 broken ribs.
Total time: 10 long painful hours.