Horrible!! No other word to describe.

Horrible!! No other word to describe.
Had major water damage to my condo which could have been avoided if they actually answered their emergency phone number. By the time I got a call back (the following day!!) it was too late. Dealing with Ben is a nightmare. Instead of calling me and walking me through the process and making sure it is handled as fast as possible, I need to chase him and he is acting has if he is doing me a favor. 2 weeks have passed and I still do not have a proposal for the repairs. If you are thinking of Allstate HOA Management as an option for your management company DON T, you will regret it.