Cynthia Smith

Review of VA Ann Arbor Healthcare System

I'm 63 years old and never had any experience with...

I'm 63 years old and never had any experience with the VA system in any way. However, I've always heard bad things. Well! I've just been exposed to the VA in Ann Arbor through an extensive stay for my dad, who's a Korean War Vet. I cannot say enough good and positive things about every aspect of the experience. Every staff member--from ER, intake, all the docs and nurses, social services, even parking attendants, etc. etc.--have all been exemplary. I'm 100% confident that my dad is in very good hands. I do, however, have to comment about the food, which is frankly like prison food. It needs some serious nutritional attention and the cafeteria is even worse. Both UM and Beaumont Hospitals have done a great job bring variety, diversity and nutritional options to their patients and their public cafeteria. I believe patients, staff and visitors would appreciate and benefit from a serious overhaul of the food options available at the VA. Other than that, carry on!!