J

A would be good review turned sour for a couple re...

A would be good review turned sour for a couple reasons. First I was excited to feel recognized for the sacrifices I make serving our country by a military discount where ticket price is only $43... then my brothers wife tells me tripple A ticket is only 32... so I no longer feel like Cedar Point cares as much as I thought... I have multiple sclerosis but i can walk ok usually, my knee arthritis can get to be real painful occassionaly, found out they charge $70 to rent motorized wheelchair but get $20 back when you return it. I didn't have that kind of extra funds after traveling 5 hours to get here. We were enjoying the rides walking 13,000 steps it ended up around 12 miles according to our fitbit type devices and I was really regretting coming for lack of money for wheelchair to keep up with my family. It's night time just after 9pm we want to leave, some of family in car already, it starts raining pretty hard and im in pain by this point and we stop to ask an employee if we could borrow a wheelchair that my wife could push me to car and guy says i have bad news after calling his boss, its $20 to rent it.. thanked him for trying, so my wife helped me slowly get to our car in the pouring rain.. very bad customer service standpoint to take in my opinion, putting profit in front of preventing or aleviating a customers pain in time of need

Comments:

No comments