Benjamin Jennings

Review of Momentum Wealth

They're pushing for positive reviews from owners t...

They're pushing for positive reviews from owners to bury their previously poor rating on Google. Just want to add from the other side to try and keep them honest. They're a shamble of a company from the tenants perspective. Always dodging calls like an expert dodgy car sales man when all you want to know is why the engine light is on if you know what I mean... Go back about 3-6 months to see what other renters have to say about this company. I'm glad I didn't end up with them having read those reviews in retrospect. I know you're all probably desperate in this market, but just avoid these guys at all costs. Don't even apply if you can help it.

EDIT: Can't seem to respond to responses. It's a cute attempt at trying to deflect from the actual issues. Make note of how they try to frame themselves in a good light for prospective owners, but they clearly don't give care about their tenants (prospective, current or ex). They seem to think I am a scorned prospective tenant who doesn't understand the market (worst in 12 years) and is sad that I didn't get a property. I'm not upset we didn't get a property through Momentum. Quite the contrary. I made sure to wait a while before leaving a review to ensure I was not just feeling something due to the unfortunate market conditions.

Momentum was by far the worst company we dealt with in the process of finding a place. What is a reflection on their team is taking weeks to give a result of our application multiple times (every other place returned a result in two days without fail) and rude interactions in the process. Yes, I do understand the market is challenging. That means the least you can do is respond quickly rather than keeping prospective tenants holding out in false hope, and be polite in the difficult process of finding a new home. Tenants, remember that just because you might be having to downsize because of COVID does not mean you have to sacrifice quality of service and allow you and your family to be treated with contempt. I will say I do not fault the property managers. They were lovely each time, and seemed like they knew their hands were tied due to terrible management processes.