jeffrey fjerstad

Review of Chapman Auto Plex Scottsdale

Chapman Reneges on agreements.

Chapman Reneges on agreements.

Hands down worst car buying experience EVER! No exaggeration. We negotiated price for three days, and I was the one that conceded to their price. Once I agreed we set up a time to for me to come pay and leave. When I got their they had my wife, baby, and me wait around for an hour (during a health pandemic) before they reneged on their price. My salesperson, his direct supervisor, and the GSM all talked to me on the phone about the deal before we came in. Not one of them thought the deal (their deal) didn't work for them until we arrived.

ABSOLUTE WORST!!!