Aboslutly horrible customer service. Ordered a pro...

Aboslutly horrible customer service. Ordered a product on Wedsnesday and paid for 2 day expedited shipping. When the order finally shipped was told the order wouldn't be here to at least Monday. Asked for refund on the 2day express and would just take the normal shipping. I was told you're SOL it's on the way, You can send it back but will still have to pay shipping. Mark Timmons- CEO should be ashamed, I will never do business with this company again. Horrible.