I came to the Concord dealership just with the int...

I came to the Concord dealership just with the intentions of looking and getting some information, NEVER did I think I would end up leaving the same day with my DREAM CAR!! From the moment I walked in, I didn't feel swamped by salesman or have any of those off the bat bad experiences most people complain about...I was met by Jason Proulx he answered questions I had and was actually very personable and went at my pace, after talking for a bit I decided to test drive the IS250. I fell in love instantly! When I had made the decision to go ahead and get this car, I was bummed out to find the Concord location didnt have the model I wanted but they could have it for me in a few hours..I was ok with that I mean I waited this long anyways. However, I was offered the fully loaded model but knew it was a little out of my price range, I can't lie I was a little bummed. Shortly after I was then greated by Mike Ramish the GM, not only was he extremely professional, friendly, and upbeat he made it a point to make sure I was happy. When he found out they didnt have the model I wanted on the lot, he along with Jason and their sales manager Efrain Moreno worked their magic and in the end I left driving the fully loaded 2014 IS 250 with everything I wanted off the lot that day! I can honestly say my experience was awesome, I never felt pressured, or as if I was being taken advantage of...They all were very professional, friendly, and all about their customer. I was nervous making a big commitment like this, however they made this the best experience possible...I became a forever member of the Lexus family and truly can't say enough great things about the staff...It was a pleasure meeting each of them!! Lexus is the way to go!!!! Thanks Guys <3!!