My husband and I dined here tonite-7/4/20-for the ...

My husband and I dined here tonite-7/4/20-for the first time and had a WONDERFUL evening. After a little mixup with our assigned server and having to wait a bit longer than expected to get greeted/get our drinks and entrees ordered, Meredith quickly helped us out and got us back on track -apologizing profusely.

The manager David came over also apologizing and gave us our first round of drinks on the house as a token of acknowledgement-to our surprise and immense appreciation. Later on in our meal our original intended server came over to apologize personally for the mixup. She was so kind and generous, and we felt so terrible ourselves about even saying anything considering how stressful COVID must be making things for everyone. It was after this interaction that we knew this place was beyond special in terms of personal touch and care they have for their customers. Mixups DO happen-to the best of places and the best of servers, it s how you recover that matters and these folks were top notch.

Aside from all that, the wine was splendid and the dinners were delicious-my husband and I could not stop smiling the entire time and were thinking about the other things we could try the next times we eventually will come.

We finished off the night with 2 glasses of the Prosecco style Shimmer , that Meredith brought over to us as another thank you and apology for everything which was just more than we could ever ask for-above and beyond the call of duty and completely phenomenal customer service. After years in the restaurant business myself I remember the ups and downs-not including a global pandemic on top of it all. Everyone from the welcoming hostess, to Meredith, to David, and to our very kind originally intended server genuinely made this a lovely evening for us. LaBelle winery is absolutely wonderful and you will have a fabulous time! We cannot wait to go back!