Had a horrible experience with an agent named Hale...

Had a horrible experience with an agent named Haley Lyman. She was scheduled to meet me for an appt. and she simply never showed up and also never called. This agent wasted my time and was disrespectful of anyone other than herself. When I finally did speak with her she defended her actions and never once apologized. STEER CLEAR at all costs; there are better agencies in Colombus.