How is this company still allowed to conduct busin...

How is this company still allowed to conduct business. Look at all these horrible reviews. Unfortunately my apartment complex only has them as an option. I am working to change that and get spectrum somehow in here. Internet is so inconsistent you cannot rely on them. Service is horrible as well when you try to call in to report issues. Most of the time you are put in a never ending hold queue and then it will automatically connect you to AT&T/Directv. Like what in the world world is up with that. Also the online site to make your monthly payment is a website that looks like it was created in the beginning stages of the internet. Be very wary of putting in your credit card info as it is probably not safe. The tech that they also have for installation is not very knowledgeable. I had to do most of my own setup as he didn't know anything. All he knows is plugging in power cables lol. Avoid ever using this company for your internet needs. STAY FAR AWAY AS POSSIBLE FROM THIS COMPANY!!!