Janet K. Sherlip Review of Renaissance Ross Bridge Golf R...
The best way to describe my experience at this hot...
The best way to describe my experience at this hotel is awkward. I ordered a pizza and 2 cokes from room service. We received what tasted like a piece of cardboard with sauce and cheese and 2 cans of coke. We did not receive glassware, dishes or ice. We tried again at breakfast and ordered white toast only to receive sourdough toast and no jam or jelly. Afterwards, we placed the tray in the hall only to walk by it the entire day despite our requests to have it removed. To add the icing on the ackward experience, housekeeping cleaned our room once! We checked in on a Thursday and left on Tuesday. AND the one (1) time they cleaned our room was the day we tracked down the housekeeping supervisor in the hallway.
I would NOT recommend this hotel. I would recommend that the hotel reevaluate the way they supervise their staff. It is clear no one is watching.
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