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Terry Danhof

3 years ago

Unbelievable that a hotel this large and with nati...

Unbelievable that a hotel this large and with nationwide recognition is so inept at getting people checked into their rooms. Our conference was on the hotel calendar for two years. The attendees were registered and rooms paid for in advance, yet some groups did not get their room keys until midnight. Some students were given keys to already occupied rooms. What a nightmare registration has been. The employees in every other aspect have been extremely helpful and accommodating.

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