I first spoke with Phil Underwood on the phone and...

I first spoke with Phil Underwood on the phone and when I got to the dealership he was with another client who ended up buying a car. Meanwhile, instead of sitting and waiting for 45 minutes, Ken Terry offered to roam the lot to look for the cars I was interested in and test drive. Never once did I feel pressured to buy or make a haste decision. They were very friendly and professional. I came back two days later and purchased one of the cars I test drove. When my license plates came in, they offered to put them on for me. I had my dog with me and they welcomed him into the showroom as long as he was on a leash. That's a big deal to me since our dog is like our child and there aren't many (if any) places in Abilene that are dog friendly. I would recommend this dealership to anyone who appreciates customer service and doesn't want to be pressured into buying on the spot.