Absolutely horrible. I rarely ever feel the need t...

Absolutely horrible. I rarely ever feel the need to leave a review somewhere. I brought my brother in laws car here for an oil change and I got nothing but frustration.

Was told my car could be held until 5 (I dropped it off 12) and I said that's fine. I did not get a call until 530. I informed the service attendant who called me that until 6 on the dot as there was traffic. He said that's fine and to just tell the cashier my last name and she will help me out.

I arrive at 6 and the cashier is closed. I am able to find and speak with the cashier and she says that she can't help me because none of the service guys gave her my key so she couldn't help me.

So she told me to come back in the morning. I asked her what time and she said they re open at 7 and I asked about 3 times to confirm the time. And she confirmed every time.

The next morning I arrive at 7 to find out that they don't open until 730 on Saturdays. So i wait until 730. At 730 the door is open but the cashier window is still closed. At this point one of the service guys comes by and asks if I am waiting for a car. I tell him that I am which he responds by saying that the cashier doesn't come in until 8.