Some Hotel staff tried, but others didn't seem to ...

Some Hotel staff tried, but others didn't seem to care and kinda rude. with one elevator out of service and "stuff" backing up not much they could do I guess, but cutting in front of guest waiting to get to rooms didn't seem more important than getting trash cans to basement. Just my opinion. Sometimes a 15 minute wait.
Sorry I paid $10 extra per night for breakfast included with room as their hot breakfast bar was never hot or very good. Guess it beat $8 for an English muffin alacart or $18 for the full disaster buffet. Ran out of bacon and sausage one morning and put out pepperoni slices. Really?
Best thing on it was a bowl of cereal.
Don't trust front desk to tell you best way around. Told me to use their shuttle best price in town. Cost $50 to get to statue of liberty only $18 to get back. Just hail a cab out front usually no more than 5 minute wait.
Don't ask for change as they will tell you to go half a block up to market on corner. No vending machines. Use market.
Worst Hilton hotel I ever stayed in and I'm a gold rewards member.
Save money, aggravation and stay somewhere else.