The receptionist is you gatekeeper. She is also th...

The receptionist is you gatekeeper. She is also the person who makes sure your business makes money to keep her and others employed. I had the UNFORTUNATE opportunity to speak with your receptionist today, Jennifer. She should be immediately terminated. I was looking for a physican and contacted your office. She told me that there would not be an appointment until Feburary and as I was trying to tell her that would not work for me, she jump into my conversation and did not let me get a word in about what I was next going to ask her. I attempted to tell her to stop and listen and she immediately hung up on me. I called back to inform her that I would be writing a complaint and review and she said I yelled at her!! I am a litigation paralegal. I talk with clients ALL DAY long. If I treated any of our clients the way Jennifer did I would be terminated immediately. I didn't yell at her at all. She was just rude and very unprofessional. If that is a reflexion of your practice, I am VERY GLAD I sought help elsewhere!