Hasliman Salleh

Review of Traders Hotels

Again, this would be my second time providing feed...

Again, this would be my second time providing feedback about your employee at the lobby/concierge. Issue is the same with validating the parking ticket where your employee has shown no manners at all. I've been in and out of the parking every night (i only stayed for 3 nights) and I think some how your employee started getting tired/annoyed of validating my parking tickets but i don't think that should be an excuse to be rude. On my final night, he purposely took his sweet time validating the parking ticket and i think it took almost ~10 minutes just to do that, while the rest of my colleague and I were already tired and sleepy after night meetings. By the way, I validated my parking ticket the night before and only took him just a few minutes (if not less than a minute) to do it.

Not to mention, early that evening we took the hotel buggy to KLCC. One of my colleague forget his room key at the office and your employee was making such a rude remarks insisting that my colleague could not take the buggy. I find that so ridiculous. We ended up taking the buggy anyway but left with a cynical glare from your employee.

I stress this before, U believe the people is the true reflection of a hotel and I don't believe your employee do justice about that. We will be having a quarter meeting and planning to stay at Traders for easy commute. I might change my mind and find another options.