The primary reason I'm giving this dealership 5 st...

The primary reason I'm giving this dealership 5 stars is the fabulous salesperson we were lucky enough to have assigned to us by the internet sales manager. Faris Turkistani gave the best customer service I've ever experienced at a dealership. He was very knowledgeable about my vehicle despite it not being a BMW. He was very personable and not at all pushy or overbearing. When we had a few bumps in the road, Faris bent over backwards to ensure I got what was promised to me and that my issues were promptly addressed (the GSM should take a page from Faris's book on how to deliver superb customer service). Faris even braved 95 South traffic during peak rush hour to personally deliver my vehicle to me and save me the trip from Stafford. BMW of Sterling is lucky to have this young man in their employ and if you're considering shopping for a vehicle there, I strongly recommend asking for Faris Turkistani to assist you. You won't be sorry!