Meg Meg

Review of Fraser Suites Perth

We stayed at Frasers for a weekend away and were v...

We stayed at Frasers for a weekend away and were very disappointed. We booked an exec suite and were given room 213. It was a dark and dingy room with scuff marks and dirty hand prints on the walls. It looked NOTHING like the picture on the website and was terrible, dirty and very small. After speaking with the staff we were moved to a room on the 14th floor which was amazingly better and was still an exec room. I can't understand how the two rooms can be marketed as and charged at the same rate. While the room was much better and more in line with the pictures, the chair in the bathroom was rusted, the shower curtain needed changing and I've never stayed in a hotel that doesn't have a top sheet? This would have been a 1 star review had it not been for the lovely staff who provided an excellent service. I'm glad we booked this at 25% off and didn't pay full price but we won't be back.