Erika Campbell

Review of Marriott Fallsview Hotel & Spa

Worst experience ever. We checked in to our loft r...

Worst experience ever. We checked in to our loft room, not cheap, and when we arrived in the room it was very hot before we left cranked the AC. When we arrived back after doing tourist running and we had a great dinner at Morton's the room was still hot.. Went downstairs stairs to see what the issue was only to find out it had been broke for 2 days and they never told us checking in. They had no fans to give us and had to call down 3 times for more sheets. There where stains all over the carpet the railing up to the loft was broke the shower heads did not work probably. We spent 750 a night for that and they wouldn't let you take a drink up to your room. The staff was nice the owners must be garbage to put their employees through that hell on Canada Day weekend. Never will stay here again.