This ISP has not be able to provide reliable speed...

This ISP has not be able to provide reliable speeds for the past 2 years, the latency has been in the 1000 s on many occasions. Every time I have called to complain I have been put on hold for a long time, and when I stop working at 3:00 and their customer service ends at 5:00 this prevents me from talking to anyone. When I am able to contact service they say they are working on it and it will be fixed in 1 week, they said that 16 months ago, and it is still no lt anybetter. I would switch ISPs but this is the only provider in my area. I do not recommend this ISP to anyone for any reason. I think the fact that I could not use my wi-fi to write this review says enough about this ISP.