Zero and I repeat ZERO customer service by mgmt. ...

Zero and I repeat ZERO customer service by mgmt. All other employees very nice. Room lock malfunctioned. Was told the supervisor was showing up at 8. Then 9. then their unavailable. Had to pack bags, hours with no room, no comp, if you want an upgrade pay for it-they have your money. A big F you is what we got. Never ever again. Outdated sh*t hole.