Marina Ghadimian

Review of YNHH

I arrived at 9:30am with my 86 year old mother. Wh...

I arrived at 9:30am with my 86 year old mother. When I approached to receptionist she was on a personal phone call, I waited 3 minutes before I was greeted. She apologized and put her cell phone away. She checked us in and we sat in the waiting room. We were the only patients for about 8 minutes and then someone else walked in. We waited and then a third patient walked in. We waited for about 10 more minutes and no one came out to call us in. Finally I went back to the receptionist and told her that my mother is unable to sit up any longer, what's the delay? About 3 minutes later we were called in and left about 3 minutes after that. I think she was catching up on her paperwork. Do you realize some people are there because they don't feel well?
Furthermore, on our way in we passed a used famine hygiene product by the door. I brought it to the receptionist's attention and it was still there on our way out!