Customer service was great, the room we had was am...

Customer service was great, the room we had was amazing. The self parking situation is confusing as thier underground lot is kinda hard to get to. There was a layer of soap coated on the glasses provided in the room which left them unusable.Also I was expecting they provide bottled water in the room but it wasn't there. Didn't complaint about it but things like this that keep me from giving it 5 stars.