I went there today to drop off my things but they ...

I went there today to drop off my things but they didn't go through my bag except the top jacket then told me that it was the season for my things or they were too worn which is completely not the truth. When I asked if they had looked at the brand new wilfred romper they said it was not in the bag. When I got back to my car I went through the bag and it was the third item. What a waste of time .. Wont support their snooty store and lying staff. No thank you!