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Marc at Courtesy Dodge was great kept me informed ...

Marc at Courtesy Dodge was great kept me informed on the progress of my vehicle repair which was an oil change, tire rotation and address a glitch in the nav system. However when trying to update the infotainment system it crashed and needed to be replaced. Marc set me up with a loaner at no charge and indicated it would be about a week (as this was over the holidays it seemed reasonable). But one week turned into two and almost six weeks later my car was fixed. My beef is with Chrysler as I see no reason it should take over a month to get a replacement radio for a 2018 vehicle, this is just unacceptable and will certainly have an impact on my next vehicle in the future. Again the folks at Courtesy Chrysler were great and highly recommend them.

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