Maria Lea

Review of Mill Bay Towing

Had my car towed after I parked it on the road bec...

Had my car towed after I parked it on the road because my neighbourhood was too icy to drive in or out of. Fair enough that they towed it but when i called the lady on the phone told me it was $194 to get it back (absolute rip off) and then told me i couldn t come in to get it because the manager wasn t there. Didn t tell me when i was going to be able to get my car back (2 days before christmas!) but eventually called me back and told me to be there in 20 minutes. When i asked her for the address she had to ask someone else where it was?? She didn t even know where the towing place was, and she s the one who answers their phones. When i got there to get my car the guy told me it was $221 for the tow and the day pass. My car wasn t even in their lot for 12 hours, but he told me that s how it works. Absolutely the worst service i ve ever had, and they are a huge rip off. Do not call them if you need a tow.