Quality of work has decreased each year, and I hav...

Quality of work has decreased each year, and I have several properties in neighborhoods served by different D&D crews. Problems are similar across all crews. Several years ago I would have given D&D 4 stars, and they are barely earning 2 at this point. Poor work results in additional costs to repair. Problems are due to lack of training and inadequate oversight. I have always found the office responsive, but that needs to translate into the product in the field.