Sue Mulvaney

Review of Szott Chrysler Jeep

This was my 2nd visit to this dealership, I rememb...

This was my 2nd visit to this dealership, I remembered that a very professional, polite, employee had worked the speedy oil change counter, JT, had assisted me with picking up an item from the parts department. Since I only needed an oil change, I decided to give this dealer, 1 more chance. First visit with a service advisor, was horrible and disrespecting. My second was fabulous! JT was there to welcome me, discuss what was needed and showed me the waiting area, gave an estimated time for the service. Wow, he came and got me, in shorter time then discussed, went through the invoice and walked me to the cashiers area. What a great employee, he was courteous, respectful of me and my time, professional and outgoing personality. Helping to service a customer from beginning to end, makes this customer gladly return and will let my friends/family know about the great service I had with JT and his team.