Queen Wilson Review of Crestview Cadillac
My experience sucked rocks!! i received an email ...
My experience sucked rocks!! i received an email at 7:14 a.m. on 3/7 stating that they were unsuccessful in reaching me by telephone. First of all, no one ever called at that time because i was getting ready for work. I called at around 8:30 and left Boyd Childers a message letting him know that I could test drive the BMW X3 around 6:30-6:45 that evening.
I leave work and drive over an hour to the dealership just to find out that the car was being sold. I wasn't angry that the car was being sold, I was PISSED because no one was intelligent enough to call or email me to say please do not drive out this way because the car was being sold. Also, after Kim tells me that the car is being sold, he tells me that I can go see it being sold. How dumb is that?
This dealership disrespected me and my time. This dealership's customer service sucks rocks. No one greeted us at the door, and I had to find my name and sales person the teleprompter.
I will no longer look at this website for cars because they do not care about their customers.
Comments: