Victoria Cornett Review of Rices Appliance & TV
I bought a Maytag dishwasher from Rice s Appliance...
I bought a Maytag dishwasher from Rice s Appliances in February 2020, it worked up until October 2020. I have gone through the hoops to try to do things the right way. My husband and I are full time working parents with a blended family of 5 children. We do not have the time or luxury to buy a new dishwasher. We are a paycheck to paycheck family. Rice s sent us to a repair place, they came out, told us we needed 3 parts, 1 part was not in stock. It has now been over 2 months and I still haven t got a working dishwasher. Rice s Appliances won t do anything after visiting them and explaining my situation, except try to get with the repair place. We have spent more in paper goods over the last 2 months than we should have and at this point I should have put towards a new dishwasher. Because we work full time, time is not a luxury we have, so doing dishes for a family of 7 multiple times a day isn t something we have the time to do, hence the new dishwasher and what we thought and were advised on was a good dishwasher. One would think that when a hard working pay check to paycheck family supports the local businesses versus corporate business, there would be way better Customer Service, we should have been offered a new dishwasher or a refund, we will never shop at Rice's again, nor will recommend to anyone they shop there. I have been given better Customer Service from local Etsy owners on $5 purchases!

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