The only reasons its not 5 star rated by me are fo...

The only reasons its not 5 star rated by me are for 2 reasons. First the hotel charges your card an extra $145 or so dollars on top of the room fee. They never mention it at check in . They just rock your card and then tell you all hotels do it. B.S.! I have stayed at the jw in Tucson many times and they don't do that. At least mention it at check in. Second, if you're golfing as we were the bag handlers are rude, grumpy and flat out greedy. Both myself and my cart mate tipped the bag boy, (and I use the term lightly cause their all in their 40's) $4 each just to walk 10 ft and put our bags on the cart and then gave us a dirty look after as if we stiffed him. Then another $4 each at the end of our round to reverse the process. That's $16 To walk 20 feet. I would have not complained a bit because that's how these guys make their money but at least act like you want to be there and be a bit more positive and not give the customer the stink eye. It's not our fault you're loading golf bags in your 40's. I heard one thank you out of 2 days of golfing from them for tippi g them twice per round. That being said the starter was a pleasant individual and he didn't require a tip. Courses are in good shape and carts are speedy. Hotel is clean and comfortable.