After having connectivity issues between the Baby ...

After having connectivity issues between the Baby Pixel camera and monitor we purchased directly from Summer Infant, I reached out to their customer service email. After multiple follow-ups for a resolution, I finally received a reply to my last follow up attempt, over a month later. There wasn't any solution offered, just the suggestion for me to buy the product again at a 30% discount. This is my second summer Infant monitor that has stopped working. They are not built to last and their customer service is amongst the worst I've ever experienced. You're better off spending your money with another brand.