Stephanie Gilchrist Review of CALIFORNIA EUROPEAN MOTORCARS
First the good:
First the good:
1. Buying experience was great. I was able to get the car for the price I wanted without much issue. Jeremiah Valentine did a great job.
2. The car was delivered to Louisiana and it was covered in oil from the transport company. Jeremiah worked with me to get me reimbursed from the detailing that had to be done.
Now the bad:
1. The finance manager did not contact me until I had already put all my down payment down. Jeremiah told me a Luis Would be reaching out to me to go over the contracts. I was not reached out to. I had to reach out and try and makes sense of 29 pages of contracts. I was asked after I reached out oh did you have any questions? Then the next day or so I got a call from the same guy telling me he was reaching out about the contracts. Poor communication at the very least.
2. The car was delivered without anyway to drive it. I was stuck without any way to get to the bottom of it. This was not discussed at point of sale. If it were I would not have bought here. Long story short, and through my Own research, I found that the car had to be registered through their third-party company when I had a Louisiana company that could do it in 2 days. Luis had a 3 way call with my company and we discussed it and Luis said that we should just wait another two weeks because they couldn t use my company. 3 weeks later I follow up...with no emails or updates...i wait for 2 days with no response then I text Jeremiah and tell him the situation. Luis sends me an email finally and says it will be two more weeks and the paper work is at the Louisiana DMV.
In the meantime it has been 5 weeks since I bought the car. Already paid my first note. Haven t been able to drive it at all legally. Worst of all I have had family emergencies. Tropical storm preparations, and a host of other things I needed a car for.
This has been the worst car purchasing/handling I have ever went through. Jeremiah gets 2 stars and that is the most I can do.
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