Rang them twice to talk to someone about my car th...

Rang them twice to talk to someone about my car the first time I was rudely told there was no one there to talk to not even a please ring back later / tomorrow. The second time I got thru to the service centre and as I mentioned I had previously taken my car somewhere else and had it checked I was laughed at and told I should have taken it to ford in the first place. Worst customer service I've had on the ph to anyone ! Will never take my car here. Learn some phone manners.