David Wilson Review of London Residential Management
Worst service ever. Terrible company.
Worst service ever. Terrible company.
From organising sub-standard work to ignoring my emails, LRM have caused our family nothing but problems since we moved in to our property. After two years of complaining I had a call with Jean Cox and Steven Truman (Associate Director and Director of LRM). They promised that things would improve and my issues would be looked into. Three months later (and seven months after initially hearing from Jean Cox), all they have done is ignored every single email I have sent them! My issues weren't looked into and nothing has improved! I have to give them a star to write this review, but they do not deserve even one. Rudeness, bad service and lack of empathy for their customers, clearly run through this company from the office staff right up to the very, very top. They should be ashamed of themselves.
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