We came with my husband to celebrate our wedding a...

We came with my husband to celebrate our wedding anniversary and guess what, we booked through expenditure a room in Lodge with queen bed woodland view but ended up somehow at another facility which called Callaway Gandens Inn near the road 27. We paid extra 25$ to update and relocate to Spa. We got room with king bed but in the evening I could not fall asleep because of continuous noise from the wall and cold which was coming not from conditioner ( I switched it off). I called administrator, he sent somebody to check and he said that is compressor and every room has such monotonous noise. Thanks for him, he brought ear plugs therefore I was able to sleep. But cold woke me up in the morning. It is strange to be in the forest and instead listening birds singing get crazy of monotonous noise from compressors or whatever there in the wall. For more than 170$ per night , I consider not a good experience. On top of that, administration charge us extra 15$ for room service where I found worn out towels and cracked sink. I have been in Europe and must say the service there is much better . I just wonder if there any competition in USA or FDA does not care about service and conditions in USA hotel business, or maybe Americans like such service?