I purchased a Mazda 6 from Clear Lake last year an...

I purchased a Mazda 6 from Clear Lake last year and was happy with their price and service afterwards (oil changes etc). Unfortunately my son had an accident and we lost the 2015 M6 early this year. After some research and much discussion, we decide to go for a 2016 Mazda 6 as replacement. Naturally we went to Clear Lake Mazda first to explore the potential of purchase. Floor manager, David Turner, recognized us a few seconds after we walked in and worked with us to explore our preferred configuration, and after testing driving, we discussed the price. As a return customer, I was hoping to get the car of identical configuration as previous year with the same price, David patiently explained to us that rebate changes yearly and car price goes up all the time, and offered a good price which was a bit higher than we would like to accept in our first visit to dealerships for the new car. So we decided to explore a couple more dealers to feel the market. Well, things did not go well with other dealerships, and we came back to Clear Lake Mazda. I explained my situation to David, and without much bargaining, David consulted with general manager and slashed his previous offer by more than $300. Not quite to my initial goal price but clearly best in town ! I accepted happily and the transaction was completed in a couple hours.

What makes me giving Clearlake Mazda highest rating is their competitive pricing, frankness of their salespersons (not just David) as well as friendly negotiation process. I basically got in touch or visited all the Mazda dealerships in Houston area, and this is the second time buying Mazda in two years! I can honestly tell that dealerships do differ significantly in business strategy as well as attitude towards potential customers (the tone is often set by the general manager). Clear Lake showroom or service department may not look the best in town, but they get you what are important to you: competitive (or best) price and friendly service afterward. I also feel compelled to write in another dealership's site about my bad experience with them. For any potential Mazda buyer, I highly recommend you to go Clear Lake and work with David Turner!