My 92 yr old mother was there for 22 days when she...

My 92 yr old mother was there for 22 days when she fell and broke her pelvis, the people who were directly responsible for her were fine, her therapist was fine, but, they never swept or mopped her room, dusted or cleaned the bathroom other than to dump the garbage, she was there for 11 days before they gave her a shower, they never gave her a sponge bath or anything else, and they left her catheter (12 days+3 in the hospital) in longer than they were instructed by the Dr. because they said they were afraid she would have an accident, we finally complained, the next day the head nurse came in and talked to us, she made excuses about not cleaning the room saying they were short handed in house keeping, not my problem or my moms, if they can't take care of the people who are there they need to shut down a wing and take on less patients, the thing that made me the most mad was when we were talking to the nurse and I said, the people are always sitting texting or talking on the phone when I leave at night, why can't they pick up a broom and hit the rooms?, she actually said to me, I really don't like to tell them what to do here, it gets ugly when I do. I would not recommend this place!