I went in waited over two hours and wasn't seen I ...

I went in waited over two hours and wasn't seen I had to leave to pick up my son from school. Which is fine I understand sometimes it may be busy but when I went to the check out the woman didn't take my name and was kinda rude to me. I wont be going back there. Appalachian ortho was who I've taken my son to before and they were 100 times quicker and way more professional and actually helped him. The doctor here basically told me to just go buy a brace from Walmart ...