Extremely disappointed the check in was so slow an...

Extremely disappointed the check in was so slow and unprofessional it took 1 hour to check in and they didn t even offer us a drink or wet towels like any normal hotel in bali
The staff most of them were so young fresh out of uni cheap labor not professional, disgusting for a ritz Carlton
The food was nice I have to admit
I burned my foot in the steam room and yes be very carful it s not a steam room with international standard BUT the manager there was very helpful she asked about me the day after
The duties manager are so so so so unprofessional they even didn t ask about me or even Ofer a chocolate or just something
Maintenance is extremely slow it took them 1 hour yes 1 hour to fix the toilet
They key wasn t working they had to break the door !!!????
The beach forget about it !!!!??
It s not worth the money at all and it s not Ritz Carlton standard at all I will give it max 3 star
Never ever again