This company has been the absolute worst to deal w...

This company has been the absolute worst to deal with. We have 4 machines that are not in use and I cannot get them to pick them up nor be removed from our monthly bill. Response to calls and emails from Sam Burke (Vice President) are painfully slow and unprofessional. When asking for a buy out amount so that we can get out of our contract, we were given an exorbitant amount. We have been a customer for well over 10 years and when we ask to either remove some machines or let us out of our contract we were met with resistance and unprofessional-ism.