Negative Stars. This place is awful. They continue...

Negative Stars. This place is awful. They continue to collect $ from me for doing nothing. I had dealt with them in the past where they were absolutely useless. I have had to complete an AODA class/ counseling and rather than e-mailing/ calling me or the counseling office that they set me up with to find out if I was still in compliance, they sent me snail mail to call them to tell them to tell my counselor to call them to tell them to do so. I didn't get the letter in time and they sent a form to the DOT to have my license revoked. Again. They nearly $300 for an assessment, which is basically just a few stupid questions, then are terrible at everything else they do. This place should be shut down. It's a racket, and I don't know how they can call it a non-profit. Seems like everything they do is for profit. They aren't helping out the city of MKE. Their motto is "Changing lives. For good." Yup. They do that. I live out in the middle of nowhere and now I can't drive because in this day in age of technology that can't make a phone call, or even send a text or email that I would be receiving snail mail critical to keeping my driver's license whole. Terrible place.