Good afternoon

Good afternoon
I am a travel agent and I would like to share with you the review from one of my client about this hotel.
"We had a great 7 day vacation and we really enjoyed staying at Hyatt, Maui HI. They have amazing stuff, quick service and great amenities. Beautiful view and great pools and hot tubs. Our kids did enjoy the pool, birds, fishes and penguins. Every request was promptly responded. One thing that bothered us was our room. It was small and old furniture, but everyday cleaned professionally and kids toys were on top of pillows which was very sweet of housekeepers. First day we came on May 3rd on Friday The sheer curtains were ripped, with big holes. The curtains were grey( original color white) and dusty because of time and sun burn. Unfortunately I didn t do any photos because we were extremely tired after 20 hours traveling with 2 kids, and the second day those holes were sewed by the housekeeping staff I am assuming. And another thing in also first day I saw a hole in our bed sheets with a size of golf ball, and next day I have seen several small holes on our sheets. We paid a lot of money and were expecting much more from the Hyatt!!! From outside everything looks perfect and luxury but the rooms would be like in a old, cheap motel in Montana. For my review of this hotel I can t give more than 3 stars. Very disappointed with our room!!!
I forgot to mention if they don t believe they can go and check room number 370, those sewed curtains are still there for sure!!!"