First year using this. Overall the software is pr...

First year using this. Overall the software is pretty great. There are some minor things that could be improved but pretty exceptional for the most part. That being said, the onboarding process and support are lacking. There's just a very heavy push to go to the website and learn everything there. I've had to call in a couple of times and I have not been too impressed with the assistance or knowledge level. I think they're working some kinks out still so I'm being patient.